GonShip — Delivery Quote & Order Bot
A Zalo bot for GonShip, a delivery service in Rạch Giá. It answers price questions within seconds, in GonShip's own wording, and gathers the orders partner shops send in their chats so staff can check them and pass them to the drivers.
- Client
- GonShip (Rạch Giá)
- Period
- 10/2026 – present
- Built with
What it does
- Quotes a trip from the pickup and drop-off a customer types, or from a location shared on Zalo or a Google Maps link.
- Prices follow GonShip's own price sheet, night surcharges included; when the service is unclear, it asks first.
- Shop groups: a shop registers its address once, and every customer address it sends after that gets a price line, receipt photos included.
- Orders: when a shop writes "Chốt", its messages since the last one become orders with phone numbers, cash to collect and notes.
- Addresses it cannot place go to staff instead of getting a guess.
- A dashboard for staff: conversations, orders to review and post to the drivers, blocked numbers, shops and settings.